Southern Fried Chics Reviews

Horrible experience stay away!!!!! I ordered a dress on April 30th, I used a discount code to get the dress down from $74.99 to $67.95. I received my dress on May 7th. I immediately tried it on and it was a little more snug than I liked. I had to request an exchange for a different size. It took them 4 days to approve my exchange request. I received the email for the return shipping label on May 10th and they received it on May13th at noon. I hadn't heard anything about them receiving my exchange or the new dress being sent out as of today May 18th. I called, emailed, and sent a chat. I finally got an answer that it could take up to 2 weeks to process returns. So based off of this I wouldn't have my dress for the wedding I ordered it for. They have a NO refund policy, only store credit.....how many returns did it take for that policy to be instilled???? I then, after complaining, received an email that I owe them $5.95 for the dress and another $7.95 for shipping. I will give you shipping but seriously I have now paid almost $15 OVER original dress price!!!!!! I will never purchase from them again. I understand they are a "boutique" but that is just BAD business practice. I will probably just sell my dress to get my money back.......or at least some of it!!

Do NOT order from this company if you can even call it that!
I have contacted my bank and I'm working on complaint for BBB.
It seems this sketchy site pulls what happened to me over quite often from the online reviews that I wish I had read.
I placed an order for two koozies. Only 30.00 or so. I get a confirmation box as soon as my card info was entered and notification that my confirmation number should arrive my email shortly. Only it never did. And neither did the product. But immediately I start getting text and instant messages on fb about giveaways. The money clears my bank the next day. Product never shows up. Can't get anyone on the phone. Finally I ask about my order on one of their live feeds. That gets an immediate "we were hacked" and you didn't order from us response...
So I go to the same link that the representative is responding to me from and it's exactly where I shopped for the two koozies that had advertised.
Suddenly all the instant messages were deleted on their end. But amazingly they have my phone number and text me about a discount. For a company that claims I didn't order from them yet took my money sure as hell had all my info and added me right to their mail and text list?
It's sketchy as hell and you can't get anyone on the phone. Glad it was only 30.00 for me but people shouldn't be allowed to get away with this.

Great first two items I ordered. Third item was a pair of boots which I acknowledged that it would take 30-90 days fast forward 6 months later still no boots and now that I ask for a refund I get no response back.

I ordered custom boots back in July almost $300 for the purchase. It stated it could it could take up to 90 days on the order, which I had no problem with. I started emailing for status shortly before because I was so excited to get them. Cherry stated because of Covid it will possibly take a little longer. Reached out monthly and found out that they my boots had never been ordered and I would have to cancel my order then reorder them. Because I didn't want to have to wait another 90+ days because they refused to expedite my order with it being their fault they offered my money back. I can't even get them to answer me regarding my refund. I will be seeking all matters legally, social media, BBB etc. I've bought several items from Southern Fried Chics and referred a lot of people to them. NEVER AGAIN!
GIVE ME MY MONEY BACK!

Deanna Pettit

They take forever and they also do not respond at all when you try to email them or call them or message them on social media. The only time they respond is if you threaten to get them in trouble

Ordered hundreds of dollars of not preorder items back in October and still have yet to receive them! I reached out and they were incredibly rude, condescending and horrible! They don't allow refunds which is insane! They need to be closed and sued.

I preordered 2 Sherpas separately for early December shipment. However, we are mid-January and I still have not received my items nor can I get an ETA on when the products will be here. I understand it was a "preorder". BUT when you have other customers who pleaded orders AFTER me and receiving product before me I don't believe the excuse "covid has slowed everything down". I have received ALL my orders from other boutiques with no issues. If you try to reach to the boutique you'll get an automatic message and/or get told "it will be priority shipment". How can it be priority shipment when you can't even give me an ETA? Be sure to join their VIP page so you can see how many people are having this issue. Be aware of the dye hard fans who will defend them to no end but all the complaints you'll find are 100% factual. Charging people for product knowing you have no idea when it will be in or when it can be shipped is FRUAD.

The worst company i ever ordered from I never received my order back in November that i placed , they won't give me a refund and are now ignoring my emails this company is garbage! Why? Because they just completely ignore you when u ask were your order is, or that you want a refund i wish i had read all the reviews on them there all the same people did not get there items took 2 or more months to recive if they did and they dont do refunds! They should be closed for steeling peoples hard eraned money Absolutely Garbage!

I purchased in November never received anything my total was 168$ i emailed them the said id recive it in December never did, email again they put me on auto reply, i want a refund at this point there now ignoring my emails there the worst company Ive ever purchased from do not buy from them!

DO NOT BUY FROM THEM! I bought a pair of zippered boots. Largest size they offer 11s. Super cute. Didn't fit. They don't offer returns on items over 20-25% off. Wasted 60.00 on nothing! Wasn't made aware of that beforehand. I commented all over Facebook to warn other consumers. They deleted all my posts AND other consumers. One in particular who placed a $400 order and has yet to receive her order with no answers from them given to her. They also blocked me from commenting. I've reported them to the BBB.

I received a sherpa as a gift from my co-workers. Obviously, they were guessing about the size and ordered one that was too large. I contacted the company and they told me because the purchaser got a discount, I could not exchange it. That is a PITIFUL way to do business! Don't run the risk and buy from this company?!

Poor quality of clothing. Clothes run 3 sizes smaller than what you would wear. They wouldn't give me a refund, exchange, or credit! I still haven't received one of the dresses and it's been a couple weeks!